For short-term rental owners and managers
Guestbud collects the eco tax and the refundable security deposit from each guest as two separate payments, right after a quick online check-in. Once everything is confirmed, the guest gets their access details, stay information and extras in the same personal portal.
How Guestbud works
Your guest receives a personal link. Everything else happens in the portal, in this order.
A personal link shows their reservation and what needs to happen before arrival: a short online check-in, or a few taps with the EU Digital Identity Wallet.
First the eco tax, then the refundable security deposit. Each is its own charge with its own receipt, so nothing is bundled or confusing.
When both payments are confirmed, the guest can see their access codes, check-in steps and reservation details.
Wi-Fi, rubbish collection, local tips and optional extras such as hampers live in the same portal, which guests can keep on their home screen.
The guest experience
A calm, mobile-first guide with the practical things guests actually look for, instead of a long email they can't find on arrival day.
Owner tools
See who is arriving, who has paid what, and download the figures you need, without chasing guests or digging through inboxes.
Each reservation shows the eco tax and the deposit separately: paid, pending, waived or released, with the amount collected.
Export the eco-contribution lines for a quarter in the Malta Tourism Authority booking template, ready for submission.
Bookings sync from Hostaway, RentalsUnited, Channex, Leviathan or any iCal feed, or you keep them in the built-in calendar.
Adjust the eco tax or the deposit for a specific guest, waive it where appropriate, and manage payment and portal information together.
Features
Collect Malta's environmental contribution from each guest before arrival, with a clear explanation of what it is and who sets it. Rates are shown per adult per night with the cap. Other countries and towns get their own tourist-tax rules.
Taken as its own charge, as a card hold or a payment, and described as refundable according to the property's stated terms.
Eco tax and deposit each have their own payment step, status and receipt.
Guests pay by card, Revolut Pay, Apple Pay or Google Pay into your own Revolut account. Card details are handled by Revolut, never stored by Guestbud.
Door and building codes appear only after both payments are confirmed. Nuki keypad codes are created automatically.
Reservation, arrival steps, Wi-Fi, rubbish days and about-the-area tips, written for a phone and installable on the home screen.
Offer hampers and other stay extras in the portal; you choose what's bookable.
Per-reservation statements and quarterly eco-tax downloads in MTA format.
Guest details, ID document, co-travellers and signature, or in seconds with the EU Digital Identity Wallet. German Meldeschein included.
Waive, update or change the eco tax and deposit for a guest, release or retain a deposit after check-out, and edit the guest guide for each property from one dashboard.
Pricing
Every listing on Guestbud gets the guest portal, online check-in, both payment flows, access-code release and the owner dashboard. Create your account in two minutes, or talk to us about your portfolio.
€10per listing per month
Guestbud is a guest portal and payment platform for short-term rental owners and managers. It collects the required guest payments before arrival, runs the online check-in and gives guests one place for their stay information, access details and optional extras.
The guest opens their personal portal and sees the check-in and two payment steps. They pay the eco tax first, then the refundable security deposit, each through Revolut checkout, Apple Pay or Google Pay. Every payment gets its own receipt, and you see the status of each in your dashboard.
Yes. The eco tax and the security deposit are always two separate charges. They are never combined into one amount, and each shows on its own on the guest's statement.
Access codes and check-in steps appear once the check-in and both payments are confirmed. Until then the guest sees their reservation summary and the open steps, with a clear note of what unlocks afterwards.
The security deposit is refundable according to the property's stated terms, which are shown to the guest before they pay. The owner or manager decides whether to release it in full or retain part of it after check-out; Guestbud records that decision and shows it to both sides. Guestbud itself does not guarantee a refund.
Their reservation and arrival details, property access codes and how to get in, Wi-Fi information, rubbish and recycling days, about-the-area tips from the host, and a section for hampers and other optional extras.
No. The portal is a web page that works on any phone. Guests can add it to their home screen on iPhone or Android, where it opens like an app and still shows the last saved information with a weak signal.
Yes. Guests can fill in the identity part of the check-in from their EUDI Wallet through myeudi.app and phone.codeb.io. Name, date of birth and nationality are then marked as verified.
Yes. You decide which extras to offer for each property, for example a welcome hamper, breakfast hamper or beach kit. Guests browse and order them in the same portal.
€10 per listing per month. Revolut charges its standard merchant fees on your own account; there is no extra payment fee from Guestbud.
Bookings can be synced from Hostaway, RentalsUnited, Channex, Leviathan or any iCal feed, and other systems can push bookings through the REST API. Tell us which PMS you use and we'll confirm what's possible before you commit.
Contact
Tell us a little about your listings and we'll come back to you by email within one working day. Prefer to chat? WhatsApp works too.
