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Guestbud

Guests & stays · for tenants

Early check-in and late check-out

Sell an earlier arrival or a later departure in the stay guide — offered only without a same-day changeover, paid via Revolut, door code and times move automatically.

Guests can buy an earlier arrival or a later departure directly in their stay guide. Guestbud only offers it when the calendar allows it, takes the payment through your Revolut account and moves the booking times — and the Nuki door code — automatically.

The feature is off by default.

Switch it on #

  1. Open Settings → Early & late.
  2. Tick Offer early check-in / late check-out to guests.
  3. Under Early check-in keep Offer early check-in ticked and enter up to three options, each a time and a price — for example 12:00 · €25 and 13:00 · €15.
  4. Under Late check-out do the same — for example 13:00 · €20.
  5. Keep Only when there is no same-day changeover (recommended) ticked.
  6. Save.

Times must be earlier than the property's normal check-in time (early) or later than its check-out time (late); other options are not shown.

When guests see the offer #

  • Early check-in is shown until the normal check-in time on the arrival day — and only if no other booking of the same property checks out that day.
  • Late check-out is shown until the normal check-out time — and only if no other booking of the same property checks in that day.
  • Cancelled bookings never see it; a guest can buy one early and one late option per stay.

The offer appears as a card in the stay guide and in the guest's language.

What happens after payment #

  1. The guest pays with card, Apple Pay or Google Pay through your Revolut account.
  2. The booking's check-in or check-out time changes to the time bought; the guide, the arrival steps and the check-out reminder show the new time.
  3. With a Nuki smart lock the personal keypad code is moved to the new time on the next lock sweep.
  4. You get a phone notification (Early check-in / late check-out bought) and the booking's activity log records it.
  5. The amount is counted under Early check-in / late check-out in Statistics and sent in the extras.paid webhook.

Example #

Anna books Friday to Monday. The previous guest leaves on Wednesday, so Friday has no changeover. Her guide shows Arrive earlier — from 12:00 · €25. She pays; her check-in becomes 12:00 and her keypad code works from 12:00. On Monday a new guest arrives, so the late check-out card is not shown to her.

Frequently asked questions #

Can a guest buy early check-in on the day another guest leaves? #

Not with the changeover check on. If you turn the check off, Guestbud offers the times regardless — useful if your cleaners can always turn the apartment around in time.

Can I refund an early check-in? #

Yes, like any extra: open the booking, Payments, and refund the order in Revolut. The time is not reset automatically — change it in the booking drawer if needed.

Does it work through the API? #

Yes. GET/PATCH /api/v1/settings contains stayTimes; the booking shows the new checkInTime/checkOutTime. See the API reference.